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Community
Hustgrid is built on trust between neighbours. These guidelines keep the community safe, fair, and professional for everyone.
Be honest
- Post accurate job descriptions and honest profiles.
- Set clear expectations on pricing, timing, and scope before work begins.
- Leave reviews based on real experience — never fake or incentivised.
Be respectful
- Treat every user with courtesy, regardless of role, background, or experience.
- No harassment, discrimination, threats, or abusive language — in chats, reviews, or listings.
- Respond in reasonable time; if plans change, tell the other party promptly.
Be safe
- Use in-app chat to keep your personal contact details private until you choose to share them.
- Report suspicious profiles, listings, or behaviour — our team reviews every report.
- Never share payment details outside agreed terms.
Enforcement
Accounts that violate these guidelines or our Terms and Conditions may be warned, restricted, or suspended. Serious violations — fraud, harassment, or illegal activity — lead to immediate removal and may be reported to authorities.
Get involved
The best way to strengthen the community is to participate: complete jobs, leave thoughtful reviews, and report problems. Feedback and suggestions are welcome at support@hustgrid.it.