Frequently asked questions
Quick answers to the most common questions about Hustgrid. Can't find what you need? Contact our support team.
Is Hustgrid free to use?
Posting a job is always free for employers. Workers can create a profile and browse jobs for free; some premium features may require a subscription, which is always shown clearly before purchase.
How are workers verified?
Every account is verified through a valid email address and phone number. Verification confirms account authenticity, but we always recommend checking reviews and chatting with the worker before hiring.
How do payments work?
Hustgrid does not process job payments. You agree on the price directly with the worker before the job starts, and pay them directly when the work is done. Platform subscriptions, where applicable, are handled separately.
What kind of jobs can I post?
Any legitimate local service: plumbing, electrical work, cleaning, painting, moving, repairs, and more. Illegal or misleading postings are prohibited and will be removed.
What happens if something goes wrong?
Contact our support team through the app or at support@hustgrid.it. We review reports, ratings, and messages and can suspend accounts that violate our Terms.
Can I be both an employer and a worker?
Yes. You can switch roles where the platform permits, so you can hire help for your own needs and offer your skills to others.
How do reviews work?
After a job, both parties can leave a rating and a written review based on their real experience. Reviews are public and help the whole community hire with confidence.
How do I delete my account?
You can delete your account anytime from the settings page. Your personal data will be deleted or anonymised in line with our Privacy Policy.